KUIR GARANG BUL

Monitored and maintained complex computer systems and network infrastructure, ensuring over 99.5% uptime for critical government services.

Diagnosed and resolved a wide range of system and network problems, reducing average troubleshooting time by 20% and minimizing operational disruptions.

Successfully installed and configured diverse computer hardware, operating systems, and specialized applications across multiple departments, enhancing departmental productivity.

Managed user accounts, profiles, and resolved password issues for over 100 staff members, improving user access efficiency and security protocols.

Developed and delivered comprehensive IT skills training to interns and new staff members, significantly improving overall technical proficiency and reducing support requests by 15%.

Managed and regularly updated the company's website and various social media accounts, increasing online engagement by 15% across key platforms.

Monitored ongoing digital marketing campaigns, providing data-driven insights that informed strategy adjustments and improved campaign reach by 10%.

Prepared compelling presentations for prospective clients, effectively communicating value propositions and directly supporting new business development efforts.