KUIR GARANG BUL

Software Engineer
Gumbo, Juba, SS.

About

Highly analytical and results-driven Software Engineer with a Master's degree in Software Engineering and a strong foundation in ICT and network administration. Leverages robust troubleshooting, system configuration, and communication skills to develop scalable software solutions and optimize technical operations, driving efficiency and innovation in complex environments.

Work

Ministry of Information Communication, Technology & Postal Services
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Inspector of ICT & Network Admin Assistant

Juba, Central Equatoria, South Sudan

Summary

Oversaw and maintained critical ICT infrastructure and network operations, ensuring system reliability and comprehensive user support for a government ministry.

Highlights

Monitored and maintained complex computer systems and network infrastructure, ensuring over 99.5% uptime for critical government services.

Diagnosed and resolved a wide range of system and network problems, reducing average troubleshooting time by 20% and minimizing operational disruptions.

Successfully installed and configured diverse computer hardware, operating systems, and specialized applications across multiple departments, enhancing departmental productivity.

Managed user accounts, profiles, and resolved password issues for over 100 staff members, improving user access efficiency and security protocols.

Developed and delivered comprehensive IT skills training to interns and new staff members, significantly improving overall technical proficiency and reducing support requests by 15%.

World Mark Inc.
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Marketing Assistant

Unknown, Unknown, Unknown

Summary

Supported digital marketing initiatives and managed online presence, contributing to brand visibility and client engagement for a dynamic marketing firm.

Highlights

Managed and regularly updated the company's website and various social media accounts, increasing online engagement by 15% across key platforms.

Monitored ongoing digital marketing campaigns, providing data-driven insights that informed strategy adjustments and improved campaign reach by 10%.

Prepared compelling presentations for prospective clients, effectively communicating value propositions and directly supporting new business development efforts.

Education

Nankai University
Tianjin, Tianjin, China

Master of Engineering

Software Engineering

St Lawrence University
Unknown, Unknown, Unknown

Bachelor Degree

Information Technology

Awards

Most Outstanding Excellent Performance

Awarded By

Nankai University

Recognized for exceptional academic performance and significant contributions during Master of Engineering studies.

Best Intern

Awarded By

UBTECH EDUCATION Inc.

Acknowledged for outstanding contributions and performance during an internship, demonstrating strong technical aptitude and problem-solving skills.

Languages

English

Skills

Software Development

Software Engineering Practices, C++, C#, Python, PHP, Microsoft ASP.NET MVC, Web API, Troubleshooting, Debugging, Problem Solving, Logical Thinking, Research.

IT Operations & Network Administration

Computer Networking, System Monitoring, Network Configuration, Hardware/Software Installation, User Account Management, IT Training, Technical Support.

Communication & Collaboration

Written Communication, Verbal Communication, Presentation Skills, Team Collaboration, Independent Work.

Digital Presence Management

Website Management, Social Media Management, Marketing Campaign Monitoring, Content Updates.

References

DUT ACOL DE DUT

Director of IT /MoICT&PS, ddedut@gmail.com

BO ZHANG

Prof, College of Software Engineering Nankai University, zhangb@nankai.edu.cn

PATRICK SUAREZ

World Mark Inc., HR, patrick.s@email.com